The rates are all-inclusive (including tax, tolls, tips, and meeting you … Overall, the service was excellent and we'll be using them again for sure. Was told he would arrive in 2 minutes however after chasing 10mins later he then said 5 minutes. I used them few times and often chat with drivers and they said Blacklane pay them less than uber. Upgrade your travels with Blacklane’s global professional chauffeur service for your intercity trips, airport transfers, and by-the-hour bookings. Our driver Juan was courteous helpful and engaging. Terrible company. Driver was excellent! Share This. Unfortunately Blacklane is turning another Uber for the drivers! We got drivers’ info one hour before the pickup time. Very professional drivers going to and from the airport. Excellent service . 12 articles in this collection Written by Jared G. Accounts. Blacklane is a global black car company operating in over 300 cities around the world. Enjoy 10% Off Any Order More . Share. When I called Blacklane they did not apologize or even acknowledge this. They will definitely be my go to from now on. They texted upon arrival at the airport, helped my family with our bags, and had us safely at the hotel in good time. Last two times I gave 5 stars and this time it is four stars. Offer ends October 31, 2020. For our 25th wedding anniversary I took my wife to London for a very special trip. otherwise use a car service like dial7 or all state. I did a lot of research and decided to use Blacklane for our transfer service. Share. I did a lot of research and decided to use Blacklane for our transfer service. Car Very Clean and excellent service all the way around. Last updated: March 18, 2020. When the car hadn't arrived, I called the driver to be told he would 'be a bit delayed'; when pushed, he said 'maybe 20 minutes'. I will use them every time I travel! Reply. Time. Best car service I have ever had! 98 Blacklane reviews. Unfortunately had to cancel both trips, 1 with less than 24 hours notice, but got full refunds for both. We used them when we were in LA. When I was asked to review a private driver service, I gently pointed out that I write a family travel blog rather than a luxury one (alas). It is one of the few products in Canada to provide travel insurance on award tickets. Blanklane is a car rental and chauffeur service company. An absolute Joke!! However, they dont actually find someone to provide the ride until the day of the ride. We hope to see you on board with us soon. When i asked for the company they subcontracted which cancelled, both representatives admitted that is not how the company works. Intercity routes. Share. The van was extremely comfortable and well worth the price. We are always striving to provide as professional a service as possible and we are glad you are satisfied! I would never recommend this company to anyone. This is not how an airport pick up should be, as all airport pick ups come with complimentary flight tracking, and should your flight be delayed, we make the same change to your pick up time. Quite disappointed by the car selection from Blacklane. Price: Quality: Support: Overall : Summary: Nick Walton takes to the road with international transport company Blacklane during a visit to Toronto. Blacklane; Partner Reviews Do you want to leave a review for Blacklane? Refer to site for … Blacklane Reviews 3,094 • Excellent . This would have helped many new customers learn about the company through BlackLane.com reviews made by their past clients. | Read 1,121-1,140 Reviews out of 3,200 **Winner of "Best Ground Transportation Company" at the 2019 Business Travel Awards** Blacklane provides professional ground transportation at the most competitive rates at 500+ airports and 300+ cities in 60+ countries around the globe. I did a lot of research and decided to use Blacklane for our transfer service. From. When you book with them , a confirmation means literally nothing other than you have money on your charge card available. Check out what 3,200 people have written so far, and share your own experience. Apart from the 1981 Rolling Stones song, I can't find a single reference to Black Limousine service as a transport option on www.google.fr except for one very weak website explaining how VIPs can get around Paris in a luxury vehicle.. Just get in the taxi queue and take a Taxi Parisien into the city. 26 articles in this collection Written by Jared G. Safety FAQs. Great value trip from Bristol to London for £99. All in all, client was waiting at arrivals for the chauffeur to arrive for an hour, resulting in the her being late for her meeting. Top routes. For example, W Taipei uses a 7 series BMW for their house car and costs around 100 USD, while Blacklane charges ~$180 before discounts for an equivalent car. We are a global chauffeur service bringing peace of mind to travelers moving through a fast-paced world. And this did not work. This includes any position including Affiliate Management (Global, Regional, Assistant Affiliate Manager, etc. Blacklane: Great service - See 83 traveler reviews, 3 candid photos, and great deals for Berlin, Germany, at Tripadvisor. Without hesitation, he quickly changed parking lots, picked us up, and took great care of all our belongings. Again, the emails and texts kept us informed, the car was another hybrid Lexus and the driver on the second trip provided chocolates, hand wipes and even a bottle of hand sanitizer, as well as cold bottled water. You've already flagged this Reply from Blacklane. Hello, Thank you for providing us with your positive feedback. Not surprised, but their response to my review is a complete lie. Check out what 3,200 people have written so far, and share your own experience. How can we help you? Excellent driver professional, kind and very helpful. Opinions as to reliability? nywhiz. I asked for a refund and it was denied based on the fact that the driver was supposedly there. I've always had a positive experience with Blacklane and I have used them in the UK, Mexico, and Germany. As always, we’re very happy with the Blacklane service. 1 review Blacklane review - most recent ride on November 27th, 2018 Always punctual, very friendly and professional drivers who come even earlier for an airport pick-up if the flight is ahead of schedule, cars are very clean and mostly almost new. Cancel. Useful. Kind Regards, Chris Baky Soumare 3 reviews. Two key issues: (1) driver texted the client asking them to let him know when they have cleared baggage reclaim and are waiting at the pick up point to text him so he can make his way over. I am aware that traffic happens, but this ride did not need to be as long as it was. With a range of cars to suit every occasion and budget, enjoy an efficient and reliable transport experience with Blacklane. For our 25th wedding anniversary I took my wife to London for a very special trip. Do you agree with Blacklane’s star rating? All rights reserved. This car service is perfect! www.black lane.com. to be surprised that since the 'complementary' wait time of an hour has expired and they release the driver after I didn't pick Share. The driver was nowhere to be found! Reply from Blacklane. He was efficient and most courteous. in result you will get uber like cheap service not proper chauffeur service. I had to move my pick-up time by less than an hour and they more than doubled the price without telling me. Blacklane: Worst car service ever! 98 Blacklane reviews. i would highly recommend them and would use them again. I would recommend them, Only the latest review will count in the company's TrustScore. Rude customer service AVOID if you are an international traveller. You have to be a registered user in order to do so. St Regis in BKK charges around 100 USD for their house car (Mercedes S Class), which is once again $180 with Blacklane. Review: Blacklane airport transfer with a child. You've already flagged this Reply from Blacklane. Nov 13, 2018 eFlyer Reviews . This time one star was minus cos of No protective shield between driver and passengers and My wife and I were not happy . Save. | Read 81-100 Reviews out of 3,200. Level Contributor . by Kimberly Krol Inlander. Only SMS. But to be fair to the driver the traffic was kaos. Avoid this company, this is the perfect example of modern slavery, they will charge you high end price and pay their drivers 50%.Drivers always tried to save money in terms of parking, cleaning, dressing and use cheap car smells etc. Yelp.com. We hope to see you on board with us soon. This company therefore failed at the first hurdle and, had it not been for my own luck finding an alternative, could have resulted in me missing a flight. Avoid this company, this is the perfect example of modern slavery, they will charge you high end price and pay their drivers 50%.Drivers always tried to save money in terms of parking, cleaning, dressing and use cheap car smells etc. blacklane Coupon Codes updated on 01/11/2021; ... Save Up To $10 On On Services More . I was told this by the company representatives who called me that day to inform me that i had no transportation on New Years Eve. Since I it was time critical, this was far from acceptable. Service provided is not what it once was and not worth the price tag. See business transparency Write a review Write a review Reviews 3,175 Write a review ... Read 1 more review about Blacklane Only the latest review will count in the company's TrustScore Funmi Wey 1 review. As I live in the suburbs, it was only through extreme good luck that I found an Uber at this time of the morning. Date. 2. Do you agree with Blacklane’s star rating? I agree, especially if you're picking based on price. 4.8 great. Useful. Hello, Thank you for your feedback and we are glad to hear you rate our service so highly. See business transparency Write a review Write a review Reviews ... We are delighted to read your informative and positive review. 109,115 posts. The app does not help you get in contact with your driver. ---Public transportation is … They didn’t even call me to inform they couldn’t get a driver. Thank you. Travelling from London Heathrow on the 14th December and unfortunately for the second time in a row the chauffeur arrived late. Blacklane Review – Airport Transportation Option. 69 People Used . Despite being a reliable driver and transportation service platform, the website Blacklane.com still lacks a record in the Better Business Bureau website. I would have preferred honestly and would have appreciated being told that he was running late and that it’s best if you order a Uber. Hello, We are delighted to hear you are happy with our service. The drivers have always been professional and most importantly on-time. Reply. Hello, Thank you for providing us with your positive feedback. to be surprised that since the 'complementary' wait time of an hour has expired and they release the driver after I didn't pick Share. Useful. Cancel. I use a car service in Italy and love them. We are very happy to hear that you were satisfied with the service provided. It only cost me 45 euros and the driver meets me at the gate and helps with my bags. Share. The worst experience I have ever had. Unfortunately, unless Blacklane make this right I would not be recommending their use or using them again. Useful. 41 articles in this collection Written by Jared G. Managing bookings. Ordered a car for an airport run at 4.40 a.m.. Excellent service from Blacklane again, this time in Mexico City. A free inside look at company reviews and salaries posted anonymously by employees. I did a lot of research and decided to use Blacklane for our transfer service. Nice, clean vehicle and professional, friendly driver. Blacklane Reviews 3,129 • Excellent . Re: BLACKLANE limousines . A free inside look at company reviews and salaries posted anonymously by employees. Excellent service :) Excellent service :) Thanks so much. DMR 1 review. 2646. Transport 0. They make traveling with a little kid easy and pleasant. Voice your opinion today and hear what 3200 customers have already said. Reply from Blacklane. 47 helpful votes. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. I have used and have arranged car transfer for my relatives at Milan Malpensa Airport recently. I was very happy with the professional service and the availability of car seats for the kids. First they did make an arrangement with local companies so they can sell their job cheap way, which they are successful on that, but cheap price will bring cheap service! I mistakingly gave the wrong flight number, so Firat went to the wrong terminal parking lot in LHR. fraudulent booking, cyberattacks). Go to Blacklane. Booked two trips for my relatives for christmas, got a good price on both. Be prepared of cancellation without refund, Hour late - Travelling from London Heathrow…. Exclusions may apply. I have a million dollar insurance and water, charger, candy’s in my car but other companies doesn’t provide that kinda service! I travel for work every week and had usually get a car service to go from one meeting to another especially in major Cities like NYC and Chicago. Blacklane is targeted at business travelers and travelers who want the reliability of booking in advance and the assurance that the driver, the car, and the driving company will be professional and properly insured. They were on time and waiting when I landed and on time for my departure. All rights reserved. In addition, Blacklane processes chauffeur data in order to analyze, personalize and improve the use of Blacklane services (e.g. Blacklane Stockholm for Emirates Airlines Premium Customers: Catastrophic service, basic rules of good manners are missingDriver arrogant and gives you the feeling, you freeload and he does you a favor.Totally inacceptable. I was very happy with the professional service and the availability of car seats for the kids. Blacklane: Wonderful car service - See 85 traveler reviews, 3 candid photos, and great deals for Berlin, Germany, at Tripadvisor. The Car smelled of the most… The Car smelled of the most overwhelming air freshener in the world ... might as well have been a local uber trying to mask the … Just returned from a trip to New York to get my son settled in before starting school there. It is an expensive price to pay for the service, but being an urgent trip I required a chauffeur to be there and pick me up instead of having to look for an uber ride. A business class car in England which took me from central London to Heathrow, and this first class one from Bangkok airport to my hotel. Reply. The confirmation means nothing and they only try to find drivers a few hours before the trip . I waited for 20 minutes before taking a cab to my destination. Show Code. Blacklane is one of the most reasonably priced limos. 4.5. www.black lane.com. Getting started. I ordered a business class van, although the van was clean and the driver was polite the van was far away from being a business class vehicle. Also, I booked 2 rides that day not one. The drivers were prompt and very professional. Review: Blacklane Airport Transfers. The truth is that they email you a confirmation when you book. During my journey to Thailand, I tried out two services from Blacklane. We look forward to having you travel with us again soon! Despite being a reliable driver and transportation service platform, the website Blacklane.com still lacks a record in the Better Business Bureau website. Instead we sat in traffic for a long time and ended up having to change our dining reservation. On-Demand Professional Car Service. Apply today! Will definitely use Blacklane service again. The drivers came on time and drove professionally. I booked a ride departing from San Antonio Intl Airport. I have personally had good experiences in the past with Blacklane, however on this occasion I am appalled by the way the driver handled the situation. Very punctual, clean and nice car, friendly driver. Q33 . Blacklane Reviews 3,175 • Excellent . The driver was helpful but the car had mosquitoes and got bitten twice so the condition of the car could be improved and maybe a better car could be provided than a Cadillac since the ride is awful over bumpy Ny roads to the airport. Duration. Voice your opinion today and hear what 3156 customers have already said. If you’re headed home on an early flight, you likely just need a one-way reliable airport transfer in Bangalore. Our driver was knowledgable and friendly. However, if you’re leaving town later in the evening, you might want to book a chauffeur for your final day. Very professional driver, smart and comfortable car. Look on. Save more with this great deal at blacklane.com! Blacklane specializes in airport service, and all of its drivers are professional livery drivers who are licensed and insured to give professional rides. Otherwise much easier for clients just to order a Uber. DONT use a company you just found on the internet . This would have helped many new customers learn about the company through BlackLane.com reviews made by their past clients. I had only a couple of hours to take care of an urgent errand. Useful. Response from Blacklane_GmbH, Manager at Blacklane Responded 12 Mar 2020 Hello, Thank you for your feedback and we are glad to hear you rate our service so highly. 4.5. www.black lane.com. Cancel. Search. Download Blacklane - Chauffeur Service and enjoy it on your iPhone, iPad and iPod touch. I just received a call a few hours before I was supposed to go informing me that the car couldn't pick me up. This Scam company only able to get away with it because they are in fact based in Germany so you cant sue them. Read reviews, compare customer ratings, see screenshots, and learn more about Blacklane - Chauffeur Service. I booked a car for new years eve days ago. An absolute Joke!!! Their price very cheap compare to the others. Had a pickup service from Manila airport. We had them pick us up at the airport and then back from our hotel. for New York City. Would definitely recommend and use again. CODE. Arrived early . I didn’t want to leave my car at the airport for an entire week so I started calling around and Blacklane was literally half the price of the other places yet the service was twice as nice. As I live in the suburbs, it was only through extreme good luck that I found an Uber at this time of the morning.The only thing that a car service really needs to do is to show up on time and to make best efforts to get you to your destination safely. How was it? Good service! Blacklane is very professional and organized in how they provide service. Top cities See all. Useful. When the car hadn't arrived, I called the driver to be told he would 'be a bit delayed'; when pushed, he said 'maybe 20 minutes'. 6 years ago. disappointing car selection. I'm handicapped so its great. Good contact before trip . - See 145 traveller reviews, 7 candid photos, and great deals for New York City, NY, at Tripadvisor. Blacklane: Upgrade Your Travels. (2) lack of integrity of drivers. On this occurrence, driver was 1 hour late for pick-up which is absolute ridiculous. Chris. Blacklane offers options so travelers can reserve the type of service they need without having to overspend. Besides the normal chatting they explained the areas and where I could possibly go even during this pandemic.Will use them for all my travel needs. © 2021 Trustpilot A/S. But I can't find any reviews yet. Unlike my last Blacklane experience, this driver did not seem as knowledgeable about NYC traffic and routes. Hello, We are delighted to hear you are happy with our service. We are very happy to hear that you were satisfied with the service provided. We finally abandoned the car and walked with our luggage down 56th. Driver never showed up. Blacklane is spreading quickly as an alternative to Uber that allows you to schedule a higher-end ride in advance. 7th July 2015 . Blacklane Review. Reply. It offers several car categories, ranging from the more basic Mercedes-Benz E-Class, BMW 5 Series, Cadillac XTS for the Business Class to Mercedes-Benz S-Class, BMW 7 Series, Audi A8 for its First Class. I will use Blacklane again and highly recommend them. Don't bother pay an overprice for a terrible service. Reply. Excellent service. Blacklane Reviews 3,147 • Excellent . I was stuck at border control in the airport and contacted the driver that the line was long and slow. For our 25th wedding anniversary I took my wife to London for a very special trip. This a review of An Airport Pickup Service from BLACKLANE at Dubai International Airport. Chris Lucy Frye 1 review. Excited to surprise her having a driver waiting for us at the airport and travel to our hotel in a nice car. Today I deleted my account with Blacklane. One of the nice features of Blacklane is that they track your flights, so when we were delayed 45 minutes the booking was adjusted automatically. I was stuck at border control in the airport and contacted the driver that the line was long and slow. With public confidence in Uber plummeting over their lack of background checks, the market for private transportation has been in unbridled freefall. Reply from Blacklane. Time: Chauffeur will wait 15 minutes free of charge. Blacklane is the best! Always on time. Excellent Service, Clean Ride - THANKS !!! Share. Thank you for taking the time to review your Blacklane service, we will pass on the feedback to our driver. Thank you Mr. Gianluigi Macchi! New York City, New... Destination Expert. The rates are all-inclusive (including tax, tolls, tips, and meeting you inside the airport), and the system is cashless. | Read 281-300 Reviews out of 3,156. For our 25th wedding anniversary I took my wife to London for a very special trip. Reply. Do you agree with Blacklane’s star rating? Choose your favorite items from blacklane.com and get 10% off. Answer 11 of 84: Have someone ever use Black Lane Limousine Service? ride reviews, to advertise Blacklane services, to detect, limit and eliminate technical or process-related disruptions and problems, and to prevent illegal use of Blacklane services (e.g. I provided a backup number that he messaged which I could not get to but I spend 40 mins around the airport door where all other car drivers were standing and he wasn’t there. Very professional and courteous chauffeurs. One way By the hour. This was the 3rd time I used the car service. Time: Search. KM B. © 2021 Trustpilot A/S. Highly recommend. www.black lane.com. February 6, 2019 by Canadian Kilometers 10 Comments. 53 % of 95 recommend . I have used it many times. Rude customer service AVOID if you are an international traveller. 53 % of 95 recommend . I requested a ride from airport to hotel. I received both journeys without charge in exchange for the following Blacklane reviews and comparison, but this post is based entirely on my own experiences and opinions. Black car service. Do you agree with Blacklane's TrustScore? Whether traveling for business or leisure, book our private chauffeur service as your next transfer from the airport, hotel, or event, and skip the taxi lines. US. Blacklane_GmbH, Manager at Blacklane, responded to this review Responded 29 August 2018 Hello Njp40, Thank you for providing your feedback and I am sorry to hear about your experience. Thank you, everyone. Reply. Thoroughly recommend this service. Really disappointed with the service Really disappointed with the service. This is absolutely apparelling, the driver should arrive on time and be waiting. Book their services for pickups or drop-offs to the airport and any other location in over 200 cities from any device without having to leave the office or house. Above and beyond this, not sure if Blacklane is aware, however on this occasion driver etiquette and dress code is of that of a standard cab. Upgrade your travels with Blacklane’s global professional chauffeur service for your intercity trips, airport transfers, and by-the-hour bookings. in result you will get uber like cheap service not proper chauffeur service. Do you agree with Blacklane's TrustScore? To. The crowning insult was when I realised that they were planning to charge me £53 for the service which ultimately ended up costing me £23 with Uber.I am absolutely furious about the lack of service and the potential consequences of their failure to show up. Best car service I have ever had! Nightmare service - they take NO responsibility- don’t use them if you can avoid it. Hello, Thank you for your feedback and we are glad to hear you rate our service so highly. Date . Visit this website www.black lane.com. We are looking forward to seeing you on-board with us again soon. The drivers always send you a text letting you know they are there and on time. Our driver made a very poor decision to drive straight into the worst traffic on 42nd street. If you are already registered on our website, you can Login in the upper right-hand corner. I'm going to Paris in December and would like to use Blacklane if they are good. Reply. We have used Blacklane several times in Paris and in Washington D.C. for airport to hotel transportation. I booked this on my last trip to India since I would not have cell service when I land and wanted a driver with a greeting placard in order to find the car since I was arriving past midnight. Love this service. Prices are fixed and one-way. On a recent trip to Valencia, Spain, I booked Blacklane transfers to and from my home to Philadelphia International Airport, and to and from my hotels in Valencia to Valencia Airport. Thank you, Firat, and thank you Black Lane! Chauffeur services; Intercity rides; Business solutions; Your global chauffeur service. Every Grab Premium provides better cars for a much more reasonable price. Please avoid this company by all the means. Melissa Zea 1 review. Useful. I was happy to have him drive me both ways on my trip - made me more reassured for the trip. Time. Answer 1 of 4: Has anyone used Blacklane Car Service in Berlin, Germany? Report inappropriate content . Reply from Blacklane. Only the latest review will count in the company's TrustScore. Have had some good experience with Blacklane, BUT they left my hanging at 4 o’clock in the morning in cork going to Dublin airport to catch a plane home. Blacklane is different than other car service apps in that you schedule rides in advance. ), Driver Operations, Service Control Specialist, Customer Care/Customer Service (Team Leads, Seniors, Customer Happiness Officer/Customer Service Representative), Operations Training Team, and Operations Process Team as well. Otherwise their service and cars are absolutely immaculate. Worst company ever - did not provide service and does not value customers. Our driver, Firat, was great. Blacklane Reviews 3,094 • Excellent . From. DMR 1 review. The cars were very cleaned and there was also water. Will never use Black Lane and will tell all my friends not to. At least this way, would not be late to business meetings. He should have entered midtown from a more further north option where we could see on Waze that there was less traffic. I received a confirmation that the car was booked. Chris. See all. Reliable and Positive Car Service. Share. Loved my ride experience from the car to the communication with Blacklane and my driver Asim. Reply from Blacklane. The BMO World Elite MasterCard currently has an increased offer of 40,000 BMO Rewards and a first year annual fee waiver. Since I it was time critical, this was far from acceptable. The drivers were outstanding. I haven't heard of the Blacklane company before, so I'm wondering what experiences others have had. The vehicles were clean and comfortable. 10 % OFF. Download Blacklane - Chauffeur Service and enjoy it on your iPhone, iPad, and iPod touch. Check out what 3,156 people have written so far, and share your own experience. I had the same result with both rides. Please email email@example.com if you have any suggestions for us. Using this service helped me relax more and start and end our vacation stress-free. Little inconsistency between professionalism of drivers, but cars are in top shape. The most professional drivers and clean, beautiful cars. Answer 1 of 17: Looking to book a car from the airport to our apartment in January. 12 reviews. 923 personnes étaient ici. 14 articles in this collection Written by Jared G. Billing and Payment. Read reviews, compare customer ratings, see screenshots and learn more about Blacklane - Chauffeur Service. But then Blacklane pointed out that they wanted to let people know they weren’t a luxury car service but high quality yet affordable. The car services offered by Blacklane are just not price competitive. Chris. Great service and very professional. The drivers always send you a text letting you know they are there and on time.