The company is committed to using sustainable and healthy materials when constructing their mattresses. The couch looks awesome and is comfortable as hell. With no phone call all week I started calling on 10th. I was informed by IKEA that Dynamex would call me Saturday to let me know of a 4 hour delivery window for the Sunday. It also comes in two firmness options: firm and medium-firm. Swedish meatballs? The biggest waste of money.. : (. So now I had to stand in line in returns to get my money back. Leave IKEA behind completely. Told me to go back to Ikea. And he said that IKEA had actually reported bedbugs to his organization around the time my mattress was in the warehouse/sales floor. Do Puffy Mattresses Have Fiberglass. At a total thickness just under 10'', it aims to be a medium firmness mattress. On 14th got a call for delivery on 15th evening by around 5 pm. It’s been a couple a months now with this mattress and it is the best mattress I have ever had. Awesome. At times we are compensated for the links you click at no cost to you. I can actually sleep for 7-8 hours which is a miracle. Money lost calling out of work, I have been sleeping on a blowup mattress waiting for my bed! It is unprofessional!! It can only be saturday because no one is home friday and sunday would be too late as my family that will be visiting will already be there. This matress is huge and heavy! Great bed !!! I will seek legal help for this! I also love our new Brimnes bed. I was so upset I didn't even want to call IKEA. I reschedule again for the third day, the day of my daughter's graduation so had to have a neighbor sit for the delivery. Wouldn't have been nice if they would have told me that or let me know that my order will be a little longer than expected. On top of that, our patented manufacturing process is the only one that meets the standards of the Clean Air Act. We purchased the Hidrasund mattress 3 months ago, it is very, very Firm! I've purchased a bed frame and a mattress here (no, not their cheap roll out mattresses but the higher priced ones that they offer) and its been barely two years and my mattress is dipping. We have to rend a car that will cost us over $100 and shipping of $100 is also gone. It was foam as well. Sorry sir. If you are reading below, my nightmares start on 4/24 4/22 Purchased sofa and mattress at Emeryville IKEA; delivery is arranged on 4/24 from 11am - 3pm 4/23 Received a text message asking to confirm Tuesday's delivery; happily responded YES. First, the entertainment table is totally out of stock. You can dismiss my review because of taste, as the food is unappealing to me and the furniture does not fit my aesthetic, but let me reiterate: Bedbugs. Agree with comments below. If you have to buy something oversized from IKEA may I suggest renting a U-Haul or Truck for the day and doing it yourself? He replied coldly and sternly, "Sorry sir, but that is all we can do. For a lamp or a trash can or a dish rack that would be fine. We chose this bed and couldn’t be happier. To clarify, our memory foam mattresses do not contain fiberglass, modacrylic, or silica in our covers. It was quite a circus getting such a big mattress around the corner and up the stairs in an old house though. The restaurant is always clean and relatively fast, the store is clean and organized, was able to find a team member when needed near by and the cashiers are always quick and ready for their customers. So we headed out there Saturday and Sunday. The cons: Sagging issues and some that had disagreements on the firmness of the mattress. Sleeping Position on Puffy Lux Mattress. The old mattress that I have been used for more than ten years. I'd give them 0 stars if i could.. This is apparently the best mattress in Ikea.For the past one month, I am sleeping on a rug happily and I wake up without any pain. It is 3.5 hours later and nothing. I asked one of the assistance, he told me this have two location. I still have pain, it’s never going to be fixed, but I no longer wake up with pain from my mattress. Our order was in red, not picked yet. We wanted a reasonably firm mattress with sufficient padding, but preferred to avoid memory foam due to concerns about toxicity. Yes, tightness does go hand in hand with your convenience level, but this attribute lies far beyond the assistance. I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. Do Puffy Mattresses Have Fiberglass. I actually find that the quality of the furniture has gotten better over the years which is the ONLY reason this review gets 1 star, otherwise it would be zero if the choice was possible. Those looking for a deal for the materials used find their mattresses compelling for their lower prices, but there are many that describe durability and firmness issues with their mattresses that lead to discomfort or poor sleep. If you know what's good for you, please I advise you to take precaution when purchasing furniture from here. I called back into customer service and was told the drivers van broke down. Compared to other brands & types, this is the best value. It has a firmer profile with two layers of polyurethane foam or synthetic latex blend. I called IKEA and they said nothing could be done because I had already exchanged it once but it was not informed on the 25 year warranty so I disposed of my receipt. The issue seems to be confined to those cheap no-name Chinese brands that are all over Amazon. IKEA failed my delivery twice. Wife bought a mattress and after checking in person at store was told it was ready for pick up at a warehouse in Hayward. The pros: Thick, high profile traditional hybrid design mattress. I don't see what all the hype is about. Higher end memory foam mattresses that are made in America – like Amerisleep – don’t use fiberglass in their beds. For both times, I had to call customer service, average waiting time is 40 mins, to find out that my delivery is canceled. I've emailed that form a dozen times and left at least six messages on each of their voicemails. Unfortunately, the side began to collapse after only two weeks. There were some that describe it sagging from the edges inward and retaining some heat. :), Bought one 4 months ago. All Rights Reserved, Medical Disclaimer - Terms and Conditions - GDPR Privacy Policy, Top 5 Fiberglass-Free Mattresses + Ultimate List of Dangerous Mattresses That Contain Fiberglass, I Tried Eight Sleep’s Pod Smart Mattress and I Don’t Think I Can Go Back to a Regular Bed Again, Amerisleep is the Mattress Industry’s Best Kept Secret: Find Out if Their Mattresses are Right for You, How the New California Mattress Recycling Law Affects YOU. You can only swap mattresses once at IKEA so we are stuck with a £600 mattress that we can't sleep on. What to do if you remove your mattress cover and get fiberglass everywhere. Although fiberglass poses a significant threat to human health, it is still commonly used by mattress manufacturers. Roll them through the checkout, stood in line for home delivery for another 30 minutes, got to the front only for them to tell me that Saturday delivery is NOT available! Then I called Duty Manager again.....the 2nd time around Dan (I think his name was) helped big time, made a CS rep (Renee) call me and only then did the process start. There's no doubt that it will be cheaper and more efficient. It took about 15 min to process her. We browsed a bit more and then went to check out. When I told her that there was a security camera at my apartment and that we could review the tape, she put me on hold again to talk to the driver. I like firm mattresses because I have a lower bad back. I literally for a month would get up between 3-5 am and had to go to the couch or spare bed because I was so stiff. The concept wasn't sinking in so they called a supervisor. Hybrids Hybrid mattresses are developed to bring a few of the very best functions on the surface. Worst delivery service ever, they threw the new mattress upside down and left the wrapping on, onto the brand new bed frame (fjell the hardest to assemble piece we've ever put together). We read the instructions that it could take a month before it was broken in properly. Save your money and purchase a mattress from a leading brand. So, before 4pm I gave Dynamex yet another call. Considering the fact that their entire brand name revolves around being green, we think it’s safe to say that you can trust Avocado. I show her the picture of moldy mattress and receipt . We wasted $200+ on this mattress. I would not recommend ikea mattresses from my experience having 2 different models. Yes, the lines are long, other customers can be annoying and obnoxious, but you know you'll always have an adventure! New lower price. The 1,000 smart coils that the company puts in this mattress have caused reviewers to call it the ‘Rolls Royce of Comfort’. We stayed home ALL DAY for them (they had a four hour window) and they didn't show up, didn't call as promised and then ABOVE ALL, someone, somewhere, reported that they attempted delivery - a flat out lie. Love the ice cream - good, low-fat, and super-cheap. Do Puffy Mattresses Have Fiberglass. I then stood in the "Home Delivery" line for over an hour. Saturday: I never received a call from Dynamex. We have purchased 2 dressers and our children's beds/mattresses here and they have held up great so far. I was not the first victim, and I would not be the last. If you weight more than average this is a great option that will definitely provide back and shoulder support. This is one of their more popular mattresses, but has some customer complaints about being too firm and others that describe sagging mattresses. We were looking for a firmer mattress and the Matrand was perfect. Got transferred, waited for another 5-10 mins, a female rep answered, I explained the situation, she asked for my order number, after I answered, I was immediately put on hold, waited for another 5-10 mins, then a guy picked up and said he can't help me, he only supports deliveries to Canada. It's huge (king size) and very comfortable (i got a firm one). Received missed calls from North American Logistics, IKEA's delivery partner. No smell and super coooomfotable. Neither of us are heavy. It comes with gel infused memory foam that is pressure relieving and contouring. For the rest of the range the zipper and/or stitchboard is treated with a phosphorous-based inorganic salt. I am 37 years old and am an athlete. I couldn't be more satisfied unless it was free. Overall GREAT buy!!! Another issue we had is that for whatever reason, the floor model felt much softer than the purchased unit. Because of mandatory flammability standards for mattresses, some companies are putting fiberglass in the mattresses to meet the guidelines, while others are adding chemicals. The result is she doesn't know, because she couldn't get a hold of the right people at Emeryville to find out what happened. I doubt I will ever walk into IKEA again. The business introduced in 2015, building on comprehensive research study to establish bed mattress that help improve sleep quality. Tried to call the local store for advice. Damn it is $300 bucks plus tax and what if it is not good for our bed then what we gonna do with it. It was wasting my time that I have to return the paid mattress and get in line to checkout other one. Ikea’s sizes are also slightly different from traditional mattress sizes, meaning regular sheets and covers may not fit properly (so you’re stuck buying Ikea-brand sheets for the bed). “You never would have thought that by taking off a cover, you would destroy thousands of dollars of stuff and your whole life”. I would never purchase anything online or in-store from IKEA again. The sleeper weighs 48 kilos so it was not a weight issue. If you’re OK with not being able to remove the cover then you usually can safely sleep on a bed that includes fiberglass for many years without issue. Back pain inducing sag. There are some customers who mention that the Hidrasund was too firm for their liking and is very heavy, which can make moving the mattress or lifting the corners to put on fitted sheets difficult for some. I attempted to eliminate the smell and the dirty stain still exists. It is rated firm and is a bit higher at just under 10'' thick. Slumber Search is supported by readers. Ikea, this is terrible. I call IKEA, they tell me North American logistics has the mattress they just need to find it and they will call me. I would not recommend this queen bed for more than one sleeper who does not weigh over 150 pounds. I don't have to waste half day. 2 weeks later.. our list of best mattresses for the money. Please fix this IKEA. For all IKEA mattresses, the company offers a 365-day trial. We are having less body pains upon waking. He said yes it is mold but the warranty is expired! Meeting ended at 10:30; I decided to skip the rest of the scheduled events; replied the confirmation text message with a YES and rushed home. The hybrid bed of memory foam and spring is okay. One piece of feedback that a lot of customers have for their mattresses are that they are too firm. After talking to the driver this time, her voice softened and said that the driver told me that "well, they forgot to deliver the mattress, and it is still in their truck". You have to take it in." She said she filled out a form for me, gave my info to the delivery team, they will get back to me about the delivery time. In the end I was not able to sleep anymore without major discomfort. I put together my bed frame first, which I then realized was actually a full bed frame. Buy: Idle Sleep Latex Hybrid (No Fiberglass), $1,212+ from IdleSleep.com, Best cooling mattress without fiberglass | Buy from Puffy.com | Learn more. I just wanted to sell the mattress and get the whole thing over with. People after me have come and gone. Every day for the last 1 1/2 years have been a pain. I called a few hours later again and spoke to a very rude man named Michael who interrupted me numerous times. The pillow tops and foam/too soft and hot. I'm sorry but this has got to change. This was the last thing I needed after having worked overtime all week with family on their way into town and I only had ONE opportunity to get them some type of bed to sleep on before their arrival. They’ll use the cheapest materials they can find that meet the minimum requirements. Ikea and its employees acted in an abusive and overbearing manner, just like gangsters pushing out an unwanted customer. It is poorly rated with many describing it as uncomfortable. They are a fine entry point mattress without many frills, but there are significant reports of sagging over a very short period. The lone chair: smashed in the box with a big-ass crack.. immediate return. Simply awful in every aspect of service. After only 5 month the mattress had indentation where we slept. Takes a while for delivery but well worth it. Idle Sleep’s Latex mattresses are certified to be free of allergens, toxins, glue, and fiberglass! Then, after many days, I pulled up my credit card online and: no credit for mattress. Possibly you’re somebody who likes to begin on your back and roll over to your side. 2021-2022 Slumber Search $1,000 Scholarship. I have disassembled and donated my bed. Then as I was tucking my daughter in one night, there it was a bed bug as big as a chocolate chip drop. I ordered a mattress online to pick up the next day. It is very firm, too firm for me. Not his fault I know. So I asked - can I purchase a new mattress and have you credit the old one to my credit card when it comes back - THEY SAID YES - then a manager reviewed it and made it a store credit for the first one since it was "used"( ie I took the plastic off of it) without contacting me to give me the option to exchange - so I am stuck with an IKEA gift card - Grrrrr. I have lived in many homes before. Now there isn’t necessarily a problem with using fiberglass as a flame retardant as long as you’re aware that you can never remove your cover from the rest of the mattress. We rented a truck and drove all the way from Larkspur but were told it was not there. Don't risk it. "Bring it in???" © 2020, Sleepline.com. They said its the banks fault. to go over THE return detail. In many cases the mattress tag will clearly state that it includes fiberglass and that you shouldn’t remove the cover. I never thought I would find such a great mattress in IKEA! My mattress was moved to the front of aisle 24. Finally contacted Duty manager. But when we set up the Ikea Kura bed for my daughters, they were constantly getting bit by something. I went all the way back to the store to get answers and they said it wasn't delivered because the BOX SPRING COVER was out of stock! The main issue seems to be removing the cover. Other times the fiberglass isn’t clearly mentioned, often hiding behind names like “silica”. We went here to buy pillow top. I finally asked her to focus on processing my paperwork. Waited till 1pm. Disappointed, after pick out the pillow top that we want, the girl who works there said if we buy it, can't return. I actually look forward to going to bed now. The Nectar Mattress boasts an 11″ frame with its signature three-layer all-foam bed which has a gel-infused memory and support memory foam as well as a quilted cover. Billy, Hemnes, Malmo, Besta - kind of like a Scandinavian trip as you read the furniture series names . We knew what we wanted, though we ended up NOT getting the memoryfoam mattress, at the advice of one of Ikea's friendly employees. Amerisleep is one of the OG’s of the mattress world, having pioneered the mattress-in-a-box concept all the way back in 2007. Purchased a king sized mattress and bed frame in store for approx $1000 at the end of May. Once you're 90 days past your purchase date, you're on your own. Ikea is nice for those who plan to constantly replace their furniture but if you want something durable and is built to last, I would not, I REPEAT, not buy your shizzz here. It is rated as firm and most customers describe it as being quite firm at first and then having issues with sagging and dipping over a short duration afterwards. If you’re shopping for an affordable mattress, you’ll have better luck grabbing one of the best mattresses in a box instead, specifically our best value pick, a mattress from Tuft & Needle . Apart from that nightmare experience, I wouldn't give the place more than three stars on a really, really good day anyway. When it comes to your own comfort, your own body is the only North Star. I only found out that it was needed when I read the instructions on how to put the bed together. Read on to learn more about IKEA's mattress offerings... IKEA separates its offerings into memory foam / latex and spring mattresses. The store display is definitely softer than when the mattress is new so if you get it I’d suggest sleeping on it for at least a month until it gets a little softer and your body can adapt to it. The very first layer is 1.5 inches of Cooling Cloud foam which offers sufficient airflow and has actually proven to be up to 8 times more efficient than standard memory foam bed mattress. I've purchased a lot of furniture and random things for the house over the years and some items are more long lasting than others but honestly I would recommend taking your money and going elsewhere. As the saying goes, you get what you pay for. These are made from a mix of coils, latex, and memory foam, Not only that, but this also assists to minimize whatever cons are there in a particular type. Yes, this is the fault of the delivery company, but I hold both IKEA and Dyamex responsible. These are the five safest fiberglass-free mattresses: Why do manufacturers put fiberglass in their mattresses? The problem first came up when I went to buy a new bedroom set for the spare bedroom. View More Reviews . Not only that, but the hobo-like bed I had created was exceptionally comfortable and warm. For some reason, the deliverymen did not deliver my $1000 mattress, which I did not realize until 30 minutes later when they had already left. I've never been so disappointed as a consumer. The pros: Moderately priced mattress with latex. At 3pm called American Logistics. Looking for Do Casper Mattresses Have Fiberglass… There are advantages to sleeping on a bed mattress made with natural latex. A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. There are two lines labeled "Home Delivery" I got behind one person in one of the lines. Sleepline.com has an advertising relationship with some of the offers included on this page. It's simple, cheap but has tons of underneath storage, which we need since we live in a studio apartment downtown. Terrible Customer service!!! No one called me back on 4/24 4/25 Received an email in the morning indicating my order will be delivered 4/26 without the 4-hour timeframe indicated. We highly recommend staying away from those brands and buying one of our approved mattresses. The mattress frame is a little better but the base boards were so annoying initially because they constantly fell under and my bed would collapse, I eventually just placed actual large pieces of wood under to keep everything in place. To chase that down required three additional calls; two of these requried I be put on hold so the rep could call the store. We can look at it to determine if it is defective. Buy: Puffy Lux (No Fiberglass), $1,445+ from Puffy.com. But it takes longer than that to develop a bedbug problem, and the suckers can live for up to a year without a single meal. So here I am in my suit sweating as I gather all the items onto two separate carts. It smells a tiny bit but more like a fabric smell, or like hay, it's cleaner and not chemical. At just under 14'' thick, the Hidrasund is a large mattress (the king size weighs over 200lbs) that features other natural materials such as wool, cotton, and coconut fiber. Its been 3 months now and ir is great! We shopped for weeks and wound up at IKEA one Saturday to see what they had to offer. Beware. Is he the gangster or are they all? they said i had to talk to there insurance company if i wanted to get them to pay for extermination,. Overall though, I'm very happy, sleeping extremely comfortably and highly recommend it. Since I only have a small car, I took the mattress over to home deliver, and paid an additional fee for it to be delivered to my home. Simply put, China doesn’t care. It's all just trendy, modern junk. I told them to please move forward with everything else. Do Puffy Mattresses Have Fiberglass. The cons: Problems with durability and sagging over a short period of time. In defense of the humans, everyone was very nice, apologetic and deferential. Would NOT recommend this mattress to anyone as it is also showing signs of sagging where I sleep, which is going to only get worse in the next few months. It feels well built and the edges keep their shape very well. The Hesstun mattress is another foam version that comes with double layers of pocketed coils and polyurethane comfort layers. They gave me different excuses!! Really glad I didn't listen to the negative info I received and it was on sale at a great price. The last person I spoke with said for sure the mattress would be in my apartment on July 12....and when I called today to say I haven't heard from the delivery company, the person said the new date is July 17. Oh well. Building Better Sleep Do Nectar Mattresses Have Fiberglass With the Nectar Mattress as their flagship product, Nectar Sleep is a bedding and mattress firm that is stationed in Palo Alto, California. We returned to the store and asked for an explanation, which was not acceptable for us since they just blamed the other company. Long story short, I've now been back to Ikea 4 more times since the initial purchase and return date and still nothing has been resolved. Never will buy anything at Ikea again. I purchased a mattress and bed-frame, supposed to be delivered on Friday, August 21. I wouldn't recommend this mattress to anyone. Many people don’t learn that they’ve been sleeping on tiny shards of glass until they spill something on the bed and remove the cover in a misguided attempt to clean it. Even though, the store worker picked out the wrong size bed frame for me, the customer service person said it would still cost $50 (half of the delivery fee) to get my bed frame, which is ridiculous, but I agreed. I now have been playing phone tag with both two customer service reps (extensions 1458 and 1378). As I write this, delivery for several of the larger items has not happened as scheduled and we've been on the phone for literally 4-5 hours trying to reschedule. Most frustrating situation i have been in, never will i shop at ikea again. Love this mattress. by Kevin July 23, 2018. I was unable to refuse the product because the document I signed stated IKEA wouldn't replace the product because it was "as-is", so I'm stuck with the dirty smelly mattress. The pros: The mattress comes with more layers of cushioning. Sometimes I’ve noticed the fabric coming loose from the mattress also. Right in the middle. I called customer service line and they said they'd ship us a new mattress since it was forgotten in our order. “ So far so good… I will look for evidence that states otherwise, and I’m following up about the use of Polyester/Rayon and Fire Retardant sprays! The edges do sag if you lay right on them as others have said. I argued if FEUPA told me at the beginning. It features 3 layers of comfort polyurethane foam that provides more cushioning and a medium firmness rating according to its specifications. Come up with other options! I believe Ikea's customer service system needs an overhaul; at the very least, it needs way more staffing to reduce the hold times. It actually hung up on me! VADSÖ . The cons: Problematic comfort to many customers. We were told the original delivery time was no longer correct. & not 1300. Upon delivery, I tried out the Hesseng without the mattress pad for a week. If you remove the cover of your mattress to clean it, this exposes shards of fiberglass that can not only end up all over your home but irritate your skin and cause respiratory issues too. The phone receptionist and her supervisor called the driver, and after talking to the driver, they insisted that the deliveryman DID deliver the mattress, and that their store would not be sending me *****ANOTHER***** mattress. Ordered a crib and mattress, haven't received the mattress....It's for my new born; 1. It comes with a low price point in both latex and all-foam design. I asked them to pick it up but they refused, I have no mode of transport and now i have nowhere to sleep, thanks IKEA, my skin is crawling at the thought of my room Ikea=BED BUGS. How do I know which mattress size is right for me? Plus they scratched up a dresser when taking out stuff. (While in the store shopping, we had made sure that it was because it seemed a little "iffy" even then. I then decided to call IKEA customer service. Why does the customer have to pay for their incompetence and abuse! WORTH EVERY PENNY!!!! This is a very difficult situation." I waited 45 min behind 2 people. You can get some really great finds here, and the furniture lasts. "No. That was the worst customer service I have received anywhere. Often, what they actually mean is fiberglass. Only downside was they lowered price by 200 dollars right after we got ours. I watched her go up to someone in the "Pick up line" and ask them if she could help them. Then... Around a month ago, in a moment of strength, I called IKEA (I still had the number and extensions of some managers) and left a manager a long message letting him know what was happening.