Everyone knows that old saying that “the customer is always right”. Share. Reply from Rebtel. The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. Check out what 6,993 people have written so far, and share your own experience. Hi Rajesh, I was not able to locate your Rebtel account in our database. You've already flagged this Reply from Rebtel. Rebtel Phone Service. I have used rebtel for years and now they decided to restrict my number. Gisteren belde ik naar Turkish airlines cargo over een pakket. Do you agree with Rebtel’s 4-star rating? Keep up the good work Rebtel! All i know about these guys is this much. Read real customer ratings and reviews or write your own. 5 tips for getting the best Rebtel experience. Our customer care representatives will be taking care of you personally. They just have one EMAIL to support customer service. Rebtel as a company you're disgusting and have disgraceful customer service. Still, Rebtel charged me $30. The website is easy to navigate and their customer service is first class. | Read 361-380 Reviews out of 7,089 . Reply from Rebtel. Telephone Companies: Rebtel Internet. They claim I made a call to a number, which I did not, as a reason to locking my number. You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. They unlocked and locked it back within a day. I don't use the Rebtel app anymore, how can I avoid being charged? Toen hoorde ik dat ik dit nummer kon niet bellen. Do you agree with Rebtel's TrustScore? Het ging tot enkele dagen geleden redelijk goed. We all should boycott you! I have since asked them repeatedly to free up my account without any success. Do you agree with Rebtel's TrustScore? Find answers to the most frequently asked questions or contact our support team via email or live chat. Do you agree with Rebtel’s 4-star rating? Do you agree with Rebtel's TrustScore? Voice your opinion today and hear what 7112 customers have already said. Check out what 7,100 people have written so far, and share your own experience. not sure Internet . *If you are abroad make sure to call your access number in the country/city that you are travelling to and to dial it from a local phone number. I mistakenly opt world credit plan instead India unlimited plan. How do I change the currency in my account? | Read 2,801-2,820 Reviews out of 7,112 . | Read 2,481-2,500 Reviews out of 6,993 . Regards, /Pilar. Read our. All you need to do is use the Rebtel app. 1. Do you agree with Rebtel’s 4-star rating? Voice your opinion today and hear what 6935 customers have already said. Do you agree with Rebtel’s 4-star rating? I have used rebtel for years and now they decided to restrict my number. Learn more. Rebtel receives multilingual communication through customer support queries or tickets. Why am I seeing different prices for the same product? Please email us at support@rebtel.com. Rebtel has provided me efficient international phone service that is as good as that provided by major phone companies but at a fraction of their cost. | Read 2,901-2,920 Reviews out of 7,136 . Your customers should know about this limitation upfront and you need to tell them how many numbers they have used and how many they have left. I emailed Rebtel Immediately since deliberately there is no customer care number given to call. Share. Dec 14 2015 01:14 PM . If you ever need help don't hesitate to write to us at support@rebtel.com and we'll gladly help! I used rebtel for yrs only to get an issue where I get charged for international calls and also being charged by rebtel when the app appears to intercept my calls.I have email tra\ils from this cowboy of company saying they wont refund my money. If you don't have the app for Android or Iphone, you don't want to add contacts or you are travelling you can still call with Rebtel! Rebtel Ripping off people. cheating Plan and poor customer care. Author: West Des moines, Iowa. Thanks!-Mark Lowell Share. No Customer Care to support. Rebtel's fault! Reply. Once you have located your access number, just follow the steps below: The same calling rates apply as when using your Local Numbers or calling from your application. Why am I seeing different prices for the same product? Advise to keep AWAY from Rebtel. Voice your opinion today and hear what 6733 customers have already said. Clicking on it will activate the live chat services of Rebtel. We are streamlining our functions to focus on making calling even better for you. Reply. *If you are abroad and plan on using the app then make sure to set your call setup to "Travel mode. Ok! Customer care and policies suck Been a customer for almost a year, could not call my family this weekend as they had changed to a new number and Rebtel tells me you have gone past unique no.s list. Rebtel.com. 269K likes. … I contacted Rebtel customer service and after some days I was able to use Rebtel again. Help Do you agree with Rebtel's TrustScore? Rebtel has refused to refund me of the balance of £47 left on the account. I have tried contacting their customer care via email and responded to everything they asked me. Voice your opinion today and hear what 6993 customers have already said. Check out what 7,112 people have written so far, and share your own experience. Check back soon! Check back soon! Telephone Companies: Rebtel Internet. not sure Internet . 6, Report #1274116 . Which countries do not allow credit card payments? Hello Esther! | Read 281-300 Reviews out of 7,100 . The website is easy to navigate and their customer service is first class. What iOS and Android versions are Rebtel compatible with? Share your voice on ResellerRatings.com I don't use the Rebtel app anymore, how can I avoid being charged? They cut huge money every India call. With its roots in international calling, today it is aiming to develop and sell products and services to migrants and international nomads. So, we hope you will give us and opportunity to discuss this further with you. Ik gebruik al een tijdje Rebtel app Ik gebruik al een tijdje Rebtel app. Keep home close with Rebtel, the best calling app on the market. Voice your opinion today and hear what 7136 customers have already said. Customer care and policies suck Been a customer for almost a year, could not call my family this weekend as they had changed to a new number and Rebtel tells me you have gone past unique no.s list. Share. I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. | Read 3,001-3,020 Reviews out of 7,124 Transparency, please! Rebtel has provided me efficient international phone service that is as good as that provided by major phone companies but at a fraction of their cost. Still, Rebtel charged me $30. Not customer oriented Money Oriented. Do you agree with Rebtel’s 4-star rating? I would absolutely recommend Rebtel, however: please, whenever you make changes in your system, please put a note on your home page to guarantee the maximal customer satisfaction Rebtel - not customer friendly - cheating. Dear Rebtel, why are mentioning unlimited calls and after one week you been restricting the phone calls and iam totally worry about that and email customer care are very unresponsible, could you pls improve by your end Useful. | Read 2,901-2,920 Reviews out of 7,124 | Read 2,601-2,620 Reviews out of 7,115 . It’s quick and super easy. I am from Kuala Lumpur and my number is +60166***263 Useful. | Read 2,481-2,500 Reviews out of 6,993 69 reviews for rebtel, rated 2.83 stars. Check out what 6,935 people have written so far, and share your own experience. How do I change or add a credit card in Rebtel? After that There is no response from REBTEL CUSTOMER SUPPORT.I fed up with app and support team. Dec 14 2015 01:14 PM . Voice your opinion today and hear what 7100 customers have already said. Rebtel provides us good customer care and this company fairly care about customer needs. Web-based Calling is under development. We have been customers for years and spent quite some money but Rebtel really doesn't care about customer satisfaction. Why was I charged? Web-based Calling is under development. To liberate international calling, Rebtel already took care of the hard part of hijacking the phone lines from Big Telco. I am going remove my Rebtel account. Een minuut daarna is mijn account tijdelijk geblokkeerd. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Rebtel © Copyright 2021. I think I understand Rebtel's problem, but what they are doing now is lying. Customer service executives are rude they are not converting my plan back to deal. Please sign in with your Rebtel account. How do I print / export my account activity? Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. Check out what 7,136 people have written so far, and share your own experience. They claim I made a call to a number, which I did not, as a reason to locking my number. If you are encountering an issue, please send an email to support@rebtel.com, so we can provide you immediate solution. How do I change the language on my account? Check back soon! Do you agree with Rebtel’s 4-star rating? Please email us at support@rebtel.com. Categories ... No network disruption and good customer care services Useful. have been using for social purpose. Sometimes (I really mean sometimes - once in a six month) you may not be able to connect using REBTEL and in case if you have emergency, you need backup calling mechanism. Do you agree with Rebtel’s 4-star rating? Earlier, 2.5% of those tickets were in languages other than English, Spanish, or French – languages for which Rebtel offers in-house support.As a result, Rebtel had a challenge communicating with app users who would reach out to them in any other language. I have since asked them repeatedly to free up my account without any success. +1 billion minutes a year! How does Rebtel work? Rebtel Ripping off people. SIPTalk International Rates. Useful. Ok! Guys,Please take care of your money and time. Check out what 6,993 people have written so far, and share your own experience. We pride ourselves in maintaining the highest quality standards for our customers. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Our customer care representatives will be taking care of you personally. Do you agree with Rebtel's TrustScore? Do you agree with Rebtel’s 4-star rating? Still, Rebtel charged me $30. This number needs to be in your city or be local to you to avoid long distance charges. Do you agree with Rebtel’s 4-star rating? Available for iOS and Android Download the app. Reply. We pride ourselves in maintaining the highest quality standards for our customers. Web-based Calling is under development. They are reply very fast on email, though. Earlier, 2.5% of those tickets were in languages other than English, Spanish, or French – languages for which Rebtel offers in-house support.As a result, Rebtel had a challenge communicating with app users who would reach out to them in any other language. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. without customer any company is nothing so it is an important thing that any company must care about their customers and provide them the best services as well as, Rebtel have a best customer team, whenever a person need our services, we are here for helping you and complete your all desires. Such a ridiculous service, if i could i would rate no star. Reply. Check out what 7,089 people have written so far, and share your own experience. Rebtel Phone Service. They are harrasing customers by not providing customer support. have been using for social purpose. Enjoy stable, clear calls around the world, without WiFi. Rebtel. ", Then dial in the international phone number of your friend (including the country code) and press the hash key “#”, You will be connected to your friend abroad. General information. Reply. If you don't have the app for Android or Iphone, you don't want to add contacts or you are … How do I change my Rebtel PIN at rebtel.com? Do you agree with Rebtel's TrustScore? Share. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. I contacted Rebtel customer service and after some days I was able to use Rebtel again. Rebtel works really good and I like how… Rebtel works really good and I like how customer care works. Avoid Rebtel, there are better companies out there who offer the same services, have even better prices and do care about customer service. Please select how you would like to talk to us Bekijk wat 6.506 klanten hebben geschreven en deel je eigen ervaringen. I have tried contacting their customer care via email and responded to everything they asked me. Check out what 7,124 people have written so far, and share your own experience. Rebtel customer services. You've already flagged this Reply from Rebtel. Voice your opinion today and hear what 7115 customers have already said. Thanks for your understanding in this very specific situation! Welcome to Rebtel What iOS and Android versions are Rebtel compatible with? Get started with Rebtel and make cheap international calls with our app. Rebtel has started to charge me for dialling a number that I can't get through to because the number keeps redirecting itself to a love chat! When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. We make international calling simple, reliable, and cheap based on your unique calling behavior. Do you agree with Rebtel's TrustScore? We would like to thank you for your recommendations and for this amazing review. So, we hope you will give us and opportunity to discuss this further with you. Welcome to Rebtel How do I sign up for a Rebtel account? How do I print / export my account activity? Rebtel is a Swedish technological company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. No Customer Care to support. Very much frustrated on their service. Once the webpage loads, you will see a red colored ‘Help’ button on the lower right corner of your web browser. There is no single instance of customer care supported. You cannot call a plan "unlimited" when it is clearly not. Talk to our team. I would like to say thank very much to Maya, who took care and helped to solve the problem. Rebtel Pathetic customer service Internet . Though they have email address for customer care. My card connected to Rebtel has been compromised. After raised my issue in trustpilot, i got response very fast from Rebtel customer care. 6, Report #1274116 . Such a ridiculous service, if i could i would rate no star. Thank you. They unlocked and locked it back within a day. You just need to find your access number first. Ben je het eens met de sterrenscore van Rebtel? Do you agree with Rebtel's TrustScore? The only "but" are internet and MMS settings - Rebtel doesn't provide automatic settings for my devices and sometimes it needs some effort to set it up maually. Dear Naga, We're glad it got sorted! Another shock I got when a customer care Representative told me that my free trial was expired on same day of activation i.e November 8th and it is reactivated on Nov 15 so now you can make calls. You cant find even single place where they talk about customer service. | Read 2,421-2,440 Reviews out of 6,935 . Rebtel decided to remove the SMS text message option that I have paid for. Useful. Only improvements required are : REBTEL should have some customer care number where we can talk and share our issues. I would like to say thank very much to Maya, who took care and helped to solve the problem. Check out what 7,115 people have written so far, and share your own experience. Reply. The worst customer service ever recieved. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. Issue, please take care of the hard part of hijacking the phone from... Rebtel receives multilingual communication through customer support queries or tickets email and responded everything. What 6993 customers have already said dear Naga, we hope you will see a red colored help... Account without any success for you use Rebtel again calls with our app Rebtel found good way to beg from! 7,115 people have written so far, and cheap based on customer 's,... Guys, please send an email to support customer service ever recieved a plan `` unlimited '' it... Talk about customer service and after some days i was wondering what to do is use the app! Of 7,124 then here are the access numbers and information you are looking for are! World credit plan instead India unlimited plan Review Highlights & 163,122 Reviews email and responded to everything they me... Decided to remove the SMS feature send an email to support customer service own.... The currency in my account their customer care and this company fairly about. Account in our database left on the lower right corner of your money and time refund of. Customers have already said & Negative Reviews: Rebtel should have some customer care.... We hope you will give us and opportunity to discuss this further with.. Hebben geschreven en deel je eigen ervaringen unlimited '' when it is clearly not you are for... £47 left on the account what 7,112 people have written so far, share! Gisteren belde ik naar Turkish airlines cargo over een pakket mistakenly opt credit... Agree with Rebtel ’ s 4-star rating any success further with you and this fairly! Message option that i have since asked them repeatedly to free up my account activity je eens! I understand Rebtel 's problem, but what they are harrasing customers by not providing support. Plan instead India unlimited plan the access numbers and information you are looking for tijdje Rebtel anymore! You 're disgusting and have disgraceful customer service and after some days i was able to Rebtel... Remove the SMS text message option that i have tried contacting their customer services. My Rebtel PIN at rebtel.com deel je eigen ervaringen your understanding in this very specific!! Rebtel should have some customer care representatives will be taking care of you personally to!, which i did not, as a reason to locking my number quite some money Rebtel. That old saying that “ the customer is always right ” Lowell Web-based calling is under development hijacking phone... Service and after some days i was not able to use Rebtel again as a company you disgusting. Plan instead India unlimited plan the more you call, the better lines you 2. Up my account activity local to you to avoid long distance charges Naga, we hope you rebtel customer care give and! With these guys country country Code Rate/min Afghanistan 93 $ 0.430 Albania 355 $ 0.130 Albania Mobile 355 + 0.280. Encountering an issue, please send an email to support customer service is first class refused... International calls - 10 Similar Apps, 6 Review Highlights & 163,122.! The webpage loads, you will give us and opportunity to discuss this further you. Refused to refund me of the hard part of hijacking the phone lines Big... Guys, please send an email to support @ rebtel.com and we 'll gladly help language on account... Rebtel do you agree with Rebtel ’ s 4-star rating years and spent quite some money but really... And now they decided to restrict my number i got response very on. Klanten hebben geschreven en deel je eigen ervaringen money but Rebtel really does n't care customer. Negative Reviews: Rebtel should have some customer care via email and responded to they! Eens met de sterrenscore van Rebtel the worst customer service is first class as a reason to locking my is., but what they are reply very fast from Rebtel customer service is first class on the... Code Rate/min Afghanistan 93 $ 0.430 Albania 355 $ 0.130 Albania Mobile 355 + $ 0.280 Tirana... Back within a day account in our database i made a call to a number, which did. 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Know about these guys is this much for your understanding in this specific! Of Rebtel eens met de sterrenscore van Rebtel care number given to call toen ik! Provides us good customer care services Useful we make international calling, Rebtel decided to discontinue the SMS text option. Add a credit card in Rebtel i do n't use the Rebtel app call a ``. Our issues with app and support team quite some money but Rebtel really does n't care about customer needs people. This further with you under development 7,136 people have written so far, and share your on! On email, though customers by not providing customer support they just have one email to customer! Geschreven en deel je eigen ervaringen customers have already said Hjalmar Winbladh and Jonas.... Written so far, and share your own experience categories... no network disruption and good care! And information you are encountering an issue, please take care of you personally from Kuala Lumpur and number... Can provide you immediate solution | Read 2,481-2,500 Reviews out of 6,993 contacted... Tried contacting their customer care works in 2006 by Hjalmar Winbladh and Jonas Lindroth you agree with Rebtel ’ 4-star! Asked me to solve the problem what 6,993 people have written so far, and share our.! App anymore, how can i avoid being charged AppStore, login verify... Much to Maya, who took care of the balance of £47 left on the lower right of... A ridiculous service, if i could i would rate no star now is lying, but they... Read real customer ratings and Reviews or write your own experience countries, or pay needed! 'Ll gladly help refund me of the hard part of hijacking the phone lines from Big.. The world, without WiFi we are streamlining our functions to focus on making calling even better you. My issue in trustpilot, i was able to use Rebtel again for you sorry but on... It will activate the live chat services of Rebtel access numbers and information you are abroad and on! 7,112 people have written so far, and share your own experience on making calling even better for you Rebtel. I could i would rate no star email and responded to everything they asked me Swedish technological company in. Naga, we 're glad it got sorted from Big Telco al een tijdje app! Niet bellen the market to liberate international calling, Rebtel already took care and helped to the! Colored ‘ help ’ button on the account customer ratings and Reviews or write your experience! A Rebtel account in our database 7,115 people have written so far, and share voice!, we hope you will give us and opportunity to discuss this further with you lines you 2... Are the access numbers and information you are encountering an issue, please take care of the part! Language on my account find even single place where they talk about customer.... So, we hope you will see a red colored ‘ help ’ button on the.... This much got response very fast on email, though rate no star guys! To be in your city or be local to you to avoid long distance charges chat services of Rebtel will. Pride ourselves in maintaining the highest quality standards for our customers credit plan instead unlimited... Android versions are Rebtel compatible with there is no response from Rebtel customer care and helped to solve problem! To Rebtel do you agree with Rebtel ’ s 4-star rating Rebtel: international! Activate the live chat services of Rebtel enjoy stable, clear calls around the world, without.. Discuss this further with you network disruption and good customer care supported to focus on making calling even for! ’ button on the lower right corner of your money and time loads, will! Response very fast from Rebtel customer SUPPORT.I fed up with app and team! 6,935 people have written so far, and share your own experience highest quality standards for our.! Asked me everything they asked me Rebtel really does n't care about needs... Have disgraceful customer service executives are rude they are not converting my plan back to....