You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). Powered by 8verstudio – Website Specialist. My Aged Care will maintain a central client record, providing an improved flow of information between consumers, assessment organisations and healthcare service providers. My Aged Care is a central point of access for aged care services and information in Australia. To maintain funding, the Government assesses and monitors the approved provider’s performance against the Aged Care Quality Standards. How to get help with the cost of a Home Care Package We assess your income to work out how much you need to pay for a Home Care Package. My Aged Care Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. Looking for us on the myagedcare.gov.au website?. You can go to Step 2. For more information, see Aged Care changes – the journey so far. My Aged Care service provider portal . Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. Home and Community Care (HACC) Services will transition to the Commonwealth Home Support Programme (CHSP) to address fragmentation of current system, provide focus on wellness and reablement, continuity of care, streamlined funding arrangements. How is My Aged Care changing in 2015? Aged care is the support provided to older people who need help in their own home or who can no longer live at home. A website and contact centre provide information and referrals for clients and their carers to be assessed for aged care services. Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday. Dementia Services Framework 2010-2015 - Report on Implementation, Interpreting/translating & multicultural health services, Your Room - Information about alcohol and other drugs, Government Information Public Access Act (GIPA), Policy directives, guidelines and information bulletins, Student clearance for clinical placements, My Aged Care Assessment and Service Referral Pathways, Factsheet - What the My Aged Care Changes in 2015 Mean for Assessors, Factsheet - What the My Aged Care Changes Mean for Service Providers, Consumer brochure - Find the help you need with My Aged Care. Introduction of Regional Assessment Services (RAS) to conduct face-to-face assessment for clients, providing a link to CHSP services and short term case management. NSW Health is working with local health districts to support them through the transition period. To do this we need your financial details. Read more about advocacy The Commonwealth Government is introducing changes to aged care in Australia with the vision of creating a more sustainable aged care system for future generations. We aim to provide documents in an accessible format. Between 1 July - 31 December 2015 ACATs will transition to full My Aged Care functionality. Call 1800 200 422. The Act also outlines objectives of equitable access on the basis of need, high-quality care to meet individuals’ needs, and protection of the health and wellbeing of care recipients. My Aged Care My Aged Care gives older Australians, their families, carers and other representatives a single place to find out about the aged care system. Enveloped within lush and serene green environments that exude tranquility, … Increasing choice in home care As of 27 February 2017, funding for a home care package follows the care … It will provide three different access portals through which clients and carers, assessors, and providers can access the system. After referral all pathways lead to client support plans with service planning and delivery. There are 5 steps to get help with aged care and the costs of aged care. My Aged Care. With people over the aged of 65 representing ~20% of the population in 2030 compared to 14% in 2006, developing a system of aged care service delivery that is sustainable and integrated with the wider health system is a priority for NSW Health. My Aged Care @ Ipoh 2 Lebuh Cecil Rae, Taman Canning, 31400 Ipoh. My Aged Care @ PJ Old Town 25, Jalan Othman, Pjs 4, 46000 Petaling Jaya, Selangor, Malaysia, 46000 Petaling Jaya. Their call centre staff will talk with you about your needs and circumstances. The information on my aged care can also be made available in languages other than English if you need an interpreter as well as other formats if you have a hearing or vision impairment. Contact Information You can call my aged care on 1800 200 422 or visit the website at www.myagedcare.gov.au The call centre is open 8am-8pm Monday to Friday and 10am-2pm Saturday. 1800 200 422 My Aged Care @ Jalan Assunta 9 Jalan Assunta 4/52, 46050 Petaling Jaya, Selangor. Elean : +60 17-714 4500 Karthi: +60 17-851 7500 Norshafizatul : +60 17-851 7500 Hor Chee Pun (MAC @ Ipoh) : +60 12-647 7500, +60 3-7932 2638, +60 3-7773 2638, +60 5-541 6812 (MAC Ipoh), At My Aged Care, we provide a wide range of services that cater for the elderly, Copyright © 2019 My Aged Care. It is closed on Sundays and national public holidays. For further resources on the transition, please email agedcare@doh.health.nsw.gov.au. My Aged Care will facilitate face-to-face assessment through Regional Assessment Service (RAS) organisations to determine care needs with a focus on reablement, service matching and capability. ACAT – Aged Care assessment team This is a central website and phone number that the Australian Government runs. It can help you with the provider and assessor portals and the National Aged Care Mandatory Quality Indicator Program. My Aged Care – Provider Portal User Guide: Part 1 Administrator Functions Download My Aged Care – Provider Portal User Guide: Part 1 Administrator Functions as PDF - 4.9 MB, 87 pages Download My Aged Care – Provider Portal User Guide: Part 1 Administrator Functions as Word - 8.8 MB, 87 pages Before you make the decision to switch providers you should check your Home Care Agreement with your current Provider. Advocacy services ensure that the rights of anyone receiving or seeking aged care services are supported. An advocate for my rights. The phone line and website can help older Australians, their families and carers to get the help and support they need. Call us 1300 702 319 Phone: +61 2 8311 2518 (international) How do I refer people over 65 for an aged care assessment? Introduction of a central client record to facilitate the collection and sharing of client information, and ensure the client is not repeating their story multiple times to different providers. Eligibility for aged care homes. My Aged Care (previously known as My Manor) centers are licensed homely facilities that provide a spectrum of services that include retirement, assisted living and medical nursing. Visit one of our offices around Australia. MAC – My Aged Care. My Aged Care will also introduce a standardised national approach to assessment which will enable the development of a streamlined and consistent client referral process across LHDs, with service providers able to make one electronic referral to My Aged Care for multiple services for a client. You may be trying to access this site from a secured browser on the server. To find out more information about My Aged Care you can go to the My Aged Care website or call 1800 200 422 (Mon-Fri 8am - 8pm, Sat 10am - 2pm), from any location within Australia. If you're having problems using a document with … This system aims to provide easy to navigate care transitions that address the changing needs of older people. Aged Care is changing to increase consumer choice and flexibility, to grow the sector to keep pace with demand and changing expectations. HACC transition to Commonwealth Home Support Programme (CHSP), Assessment Pathways in Aged Care - RAS and ACAP. Your Medicare Card number will be requested to confirm your identity. Once you have found a new provider you will need to contact My Aged Care on 1800 200 422 to re-activate your referral code. The Commonwealth HACC Program has transitioned to the CHSP. NSW Health is working with the Commonwealth Government to implement the Aged Care Reforms, organising aged and community care services for older people that better meet their changing needs, and offering greater choice and involvement in the way these services are delivered. My Aged Care has a dedicated customer contact centre that you can call or email. Visit My Aged Care online or call 1800 200 422. We are open: Monday to Friday: 8am to 8pm; Saturdays: 10am to 2pm; Closed on Sundays and national public holidays. They also make it easier to make decisions about care. Alternatively, you can leave a fax, email or make an enquiry online. They also make it easier to make decisions about care. Care recipients can search for these providers on My Aged Care. For information on COVID-19, the Royal Commission into Aged Care Quality and Safety, scheduled website maintenance and other important news, see News and updates. Download My Aged Care – Application for Care Form as PDF - 324 KB, 1 page . The My Aged Care … Read more about advocacy For more on exit amounts click here. central point of access for aged care services and information in Australia Call 1800 200 422. This will be done during your call so you know it’s been activated. Increasingly, polic… You can call My Aged Care on 1800 200 422 or ask your GP to make a referral for you. 1800 200 422. We may be able to help you with the costs of a Home Care Package or residential aged care. The first step to accessing federal government-funded aged care services is to call My Aged Care on 1800 200 422. This helpline is for government-subsidised aged care service providers and assessors. 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